Privacy Policy

1. Our Commitment to Privacy

At Falcon Books AE, we believe your data is your most valuable asset. We have built our accounting platform with a "privacy-first" mindset. Unlike many other services, we do not sell your personal or business data to third parties for advertising or any other purposes. Our revenue comes solely from our subscription services.

2. Data Ownership and Stewardship

You own all the data you enter into Falcon Books AE. This includes your customer records, invoices, expenses, and financial reports ("Service Data"). We act strictly as a data processor, handling this information according to your instructions.

• Portability: You can export your financial data at any time in industry-standard formats.
• Control: You have full control over who within your organization can access specific modules or sensitive financial information.

3. Information We Collect

We collect information in two main categories:

A. Account Information: When you sign up, we collect your name, business email, phone number, and company details (such as TRN and business address) to manage your account and provide VAT-compliant invoicing.

B. Usage Data: We log basic technical information (IP addresses, browser types, and feature interactions) to help us troubleshoot issues and improve the software's performance.

4. UAE Data Compliance & Security

Falcon Books AE is designed to align with the UAE Data Protection laws. We employ high-level encryption both at rest and in transit to ensure your business records are protected from unauthorized access.

• Secure Hosting: Our infrastructure is maintained in secure environments with 24/7 monitoring.
• Access Logs: Every access to your business account is logged, providing an audit trail for your security.

5. Disclosure to Third Parties

We only share your data with trusted partners in the following limited cases:

• Service Providers: For essential functions like secure payment processing or transactional emails (e.g., sending invoices to your clients).
• Legal Requirements: If required by UAE authorities or the Federal Tax Authority (FTA) in compliance with the law.

6. Updates to This Policy

We may update this policy periodically to reflect changes in our services or UAE regulations. We will notify you of any significant shifts via your account dashboard or email.

7. Contact Our Privacy Team

If you have questions regarding your data privacy or want to exercise your rights under UAE law, please contact us at privacy@falconbooks.ae.